The need for agility has made the traditional external agency model increasingly irrelevant. We offer a range of services, most often powered by our Platform, that complement and ultimately accelerate your internal capabilities such as Customer Profiling, Behavioural and Commercial Forecasting, Experience Design, Communications Planning, and Creative Development.

We provide:

  • Leadership and expertise across the end-to-end marketing process, from insight and strategy, to execution and optimisation
  • Practical support in executing both CX and Communications, including developing the right Acquisition, Nurture and Win-Back efforts to realise opportunities and mitigate risks
  • Innovative techniques that use your existing company data to better inform decision-making, improve marketing investments, and automate processes
  • A team often located onsite and always fully integrated with your internal Analytics, Marketing, CX and Creative teams

Our model is far more effective, faster and cheaper than outsourcing to third party agencies who are often detached from your commercial realities, and don’t have the depth of insight capability and experience to drive the right solutions.


Rapier Communications Ltd.

Aviation House, 125 Kingsway, London WC2B 6NH, UK