CRM PROGRAMME DESIGN

The CRM software vendors have sold the dream but most clients have found that buying the right Tech is only step 1 on a complex journey requiring significant internal change. We have vast experience and expertise in getting this right, for example helping Argos move from catalogues and small blue pens to becoming a Digital and Customer Experience Leader.

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Rapier Communications Ltd.

Aviation House, 125 Kingsway, London WC2B 6NH, UK